New project in partnership with Red Bee Media: Smartlabs enhances Altima Telecom services

November 16, 2023

Canadian provider Altima Telecom, in collaboration with Smartlabs and Red Bee Media, has embarked on a project aimed at improving the usability of its SmartTUBE Multiscreen TV Platform. This venture aims to overcome the challenges faced by Altima Telecom customers in the past, particularly regarding EPG data accuracy.

Altima Telecom’s SmartTUBE Multiscreen TV Platform encompasses applications for a diverse array of devices, including iOS and Android mobile devices, LG, Samsung, and AndroidTV SmartTVs, as well as AOSP STBs. However, previous challenges with EPG data accuracy led to frustrating inconsistencies for users, such as missed recordings and failed content searches.

To address this issue head-on, Red Bee Media, a trusted partner known for providing high-quality EPG metadata, has stepped in. With Red Bee Media supply for Altima Telecom’s service, users can anticipate an improved viewing experience. The precise and rich EPG data ensures features such as catch-up and series recordings work seamlessly every time.

Users today expect the ability to record individual programs and multiple episodes in a series. Good quality EPG data ensures accurate recordings, timely starts and ends, and comprehensive coverage of all series episodes.The addition of channel icons and program images further enriches the visual appeal of the SmartTUBE Ultra apps across all devices. Red Bee Media’s data contribute to enhancing any user experience and elevating the overall look of applications. 

At Smartlabs, our commitment to delivering excellence extends beyond classical expertise. From our QA Lab, where we maintain a comprehensive range of devices and TVs for thorough compatibility testing, to our integration with multiple DRMs including Google Widevine and Apple Fairplay, we strive to provide top-notch services.allowing our customers to focus on growing their businesses with trusted partners. 

About Altima Telecom

Canadian Altima Telecom stands out as a provider committed to delivering more than just competitive pricing. With a focus on offering friendly and customer-centric services, Altima Telecom targets diverse market segments.

About Red Bee Media

Red Bee Media is the leading global media services partner for innovation and growth. We enable some of the world’s most recognized media brands, broadcasters and content owners to instantly connect with audiences anywhere at any time.  Every day, millions of people across the globe discover, enjoy and engage with content prepared, managed, broadcast and streamed by Red Bee Media. Headquartered in London, with more than 2,000 media experts in Europe, Asia Pacific and North America, Red Bee Media provides innovative solutions across the entire content delivery chain, including Playout, Streaming, Distribution, MCR, Media Management, Access, Content Discovery, and Post-Production services.